Total Visibility with the Analytics Dashboard
Never guess what's happening on your calls. Monitor live transcripts, analyze sentiment, and track conversion metrics across thousands of concurrent calls from one command center.
The Black Box Problem
Traditional call centers are a black box. You only know a call went wrong after the customer complains or the deal is lost. QA means spot-checking 1% of recordings.
- ✕No visibility into what agents are saying to prospects
- ✕Metrics are delayed, preventing real-time campaign adjustments
- ✕Call QA involves listening to hours of audio to find one mistake
- ✕Difficulty tracking ROI and conversion rates of specific scripts
The Analytics Solution
100% visibility into every call. Every word is transcribed, every outcome is tracked, and every metric is updated in real-time.
Dashboard Capabilities
Everything you need to optimize your AI workforce.
Centralized Command
View all active campaigns, live calls, and historical performance from a single, intuitive interface.
Real-time Metrics
Track call volume, pickup rates, connection durations, and conversion goals as they happen.
Live Transcripts
Read along as the AI speaks to prospects. Every utterance is transcribed and saved instantly.
Call Recordings
Access high-quality audio recordings of every call. Listen back to specific moments for QA and training.
Conversion Tracking
Measure exactly how many calls resulted in a booked meeting, a qualified lead, or a successful resolution.
Sentiment Analysis
Automatically gauge caller sentiment (positive, neutral, negative) to identify patterns and improve scripts.
Gain Complete Control
Ready to see what 100% call visibility looks like? Get access to our platform and start monitoring your automated workflows.
Get Started